We at fairyid.com are dedicated to delivering the highest quality products to our customers. We want you to be fully satisfied with your purchase from us.
While we do not offer a traditional return policy, we stand behind the quality of our products and have a unique policy in place to ensure your utmost satisfaction. Here are the key points of our policy:
No Returns: Due to the personalized nature of the products we sell, we are unable to accept returns or offer refunds once an order has been processed and dispatched.
Defect or Error: If a product you receive has a manufacturing defect or there has been an error in personalization details due to our fault, please contact us immediately. We ask that you provide us with as much information as possible, including photographic evidence of the defect/error, within 7 days of receipt.
Replacement: In the rare event that you receive a defective product due to our fault, we are committed to providing a free replacement. Once we verify the defect or error, we will work expeditiously to correct the issue and send you a replacement product at no additional cost.
Timeframe for Replacement: We aim to rectify any issues as quickly as possible. However, the exact timeframe for receiving the replacement product will depend on the nature of the defect/error and our current production schedule. We appreciate your patience during this process.
Incorrect Information: If the error is due to incorrect information provided by the customer during the ordering process, we will not be able to provide a free replacement. Please ensure all information provided during the ordering process is accurate.
This policy is created to give you the peace of mind that we stand behind our products and value our customers. Your satisfaction is our highest priority, and we thank you for choosing fairyid.com.
Please remember that using fake ID cards for illegal purposes is against the law. This information is provided only for illustrative purposes and does not condone or promote illegal activities.
If you have any questions or concerns about our policy, feel free to contact our customer service team. We are always happy to assist you.
Contact us at contact form for questions related to refunds and returns.